AI knowledge base
Answers from your knowledge.
Give voice, chat and messaging agents one knowledge base you own, so they answer only from your documents and systems.
How it works
From your sources to answers.
Connect what your agents may quote, then let every channel draw on it.
Connect your sources
Enter a website URL, upload documents in any format, or connect MCP servers as knowledge sources.
Agents answer from your documents
Questions with matching documents go down a dedicated knowledge path, so answers stay with your material.
Stay current on every channel
Website sync keeps articles current automatically. The same knowledge serves voice, chat and messaging agents.
Capabilities
One knowledge base for every agent.
Everything the knowledge base works with.
Owned knowledge base
A knowledge base you own. Your agents answer only from your documents and systems.
Website sync
Enter a URL to read one page or crawl the whole site. Website sync keeps articles current automatically.
Document upload
Upload documents in any format. There is no reformatting step before agents can use them.
Knowledge-first routing
Questions with matching documents go down a dedicated knowledge path.
MCP servers
Connect MCP servers as knowledge sources alongside your documents and your site.
Voice, chat and messaging
The same knowledge serves voice, chat and messaging agents.
Use cases
Where the knowledge base helps.
Typical ways teams put owned knowledge to work.
Answer the same way on every channel
Voice, chat and messaging agents draw on the same documents, so customers hear one version.
Keep answers current as your site changes
Website sync keeps articles current automatically after a page read or a full-site crawl.
Bring the documents you already have
Upload documents in any format without reformatting them first.
Keep agents on your material
The dedicated knowledge path answers questions with matching documents from those documents.
Questions
Knowledge base questions.
Short answers about sources, sync and channels.
Where do agent answers come from?
From your connected documents and systems. The knowledge base answers only from the material you connect: your site, uploaded documents and MCP sources.
Which document formats can I upload?
Documents in any format. Upload them as they are; there is no reformatting step before agents can use them.
How does website sync work?
Enter a URL to read one page, or crawl the whole site. Website sync then keeps articles current automatically as your site changes.
What happens when a question matches a document?
It goes down a dedicated knowledge path that answers from the matching documents.
Which agents use the knowledge base?
Voice, chat and messaging agents all draw on the same knowledge.
Give every agent your answers.
Talk to us about a knowledge base your agents can answer from.