OmertaCall PGP key
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This section is for police, prosecutors, courts, telecom regulators and other public authorities in any country. Civil parties should read the court-order and notification rules in the guidelines. It is not a channel for client support or public complaints.
Submission channels
| Channel | Purpose | How to use it |
|---|---|---|
| Law-enforcement portal | Preferred route for standard, emergency and preservation submissions | The portal is a separate system. Its verified external link is not yet published here. Until it is available, use the appropriate email below. Include your PGP public key every time; responses are sent only by PGP-encrypted email. |
| [email protected] | Legal process and preservation | Send one matter per submission with official credentials, your PGP public key and the supporting PDF. |
| [email protected] | Emergency disclosure | State the imminent danger, required records and why delay threatens life or physical safety. Include official credentials and your PGP public key. |
| [email protected] | Public reports of scams, fraud and service abuse | Identify the number, incident time and supporting evidence. Do not send legal process here. |
There is no emergency telephone line. Authorities should use the portal, when available, and [email protected]. Members of the public in immediate danger should contact their local emergency services.
Emergency disclosure
Authorities worldwide may request urgent, limited disclosure where there is an imminent risk of death or serious physical injury. We assess the facts and lawful basis individually; urgency alone does not authorise unrestricted access. Explain who is at risk, the nature and timing of the threat, how the records would help avert it, and an official contact for verification. Follow up with formal legal process. See response handling and timelines.
About OmertaCall and the correct addressee
OmertaCall LLC is established in Nevis. Our services include business telephone numbers, SIP trunking, cloud PBX, dialling tools, SMS and WhatsApp messaging, AI voice agents, and optional call recordings and transcripts.
We operate our own number ranges and also supply numbers resold from partner carriers. Records available from us depend on the service used and the systems through which a call or message passed. A number alone does not mean that we hold every network record. Read the data inventory and partner-number limits before requesting records.
Address process concerning the Nevis company to OmertaCall LLC. OmertaCall (Dublin, Ireland) is the Irish branch of OmertaCall LLC (Nevis), registered as its designated establishment for EU electronic-evidence orders. It can access data held by the Nevis company to answer those orders. Identify this establishment when serving EU electronic-evidence or relevant Irish process. Do not assume that an upstream carrier is part of OmertaCall; each carrier must be served under the law applicable to it.
Review and disclosure principles
We require a lawful basis and verify the requesting authority. We assess jurisdiction, necessity and proportionality, seek clarification or narrower scope where appropriate, and disclose only responsive data that we hold or control and may lawfully provide. A preservation request does not itself authorise disclosure.
We notify clients by default, subject to the notification exceptions. Our approach reflects industry practice and our reading of applicable law. These pages describe our handling policy, rather than advice on which instrument an authority should obtain.
Transparency reporting should describe request volumes and outcomes in aggregate without exposing individuals or investigations. No transparency report is published here yet; we will link one when available.
Regulatory contact points and languages
Registered office (Nevis)
OmertaCall LLC, Hunkins Waterfront Plaza, Suite 556, Main Street, Charlestown, Nevis.
EU establishment (Dublin, Ireland)
OmertaCall (Irish branch of OmertaCall LLC), Office Suites Club, 20 Harcourt St, Saint Kevin's, Dublin 2, D02 H364, Ireland.
OmertaCall (Dublin, Ireland) receives EU European Production and Preservation Orders as our designated establishment. It is an establishment of the Nevis company, rather than an unnamed external legal representative. Use [email protected] to coordinate service, verify the addressee or raise a regulatory matter, including a Digital Services Act (DSA) authority-contact enquiry. We will identify the relevant contact point in accordance with applicable law; this page does not assert an additional DSA appointment.
Our working language for these channels is English. Submit English documents or the original with an English translation, meeting any formal translation requirements of the relevant process. Statutory service and language rules take precedence. Local police and telecom regulators may use these channels; the same verification and legal-basis requirements apply.
Read the full law-enforcement guidelines for required fields, legal instruments worldwide, retention, preservation, notification, costs and encrypted response handling.