Auto Dialer
Cloud-based dialing for your team.
The cloud-based auto dialer is included. It comes together with your OmertaCall numbers.
Prices and terms available on request.
Included with your numbers
Part of one offering.
The cloud-based auto dialer is included together with your PSTN numbers, alongside the other cloud tools. Prices and terms available on request.
Features
What the auto dialer includes
Campaign dialing on the same platform as your numbers and PBX.
Campaigns
Upload number lists, start and stop campaigns, and redial failed numbers.
Predictive dialing
Predictive dialing dials the next number ahead of agent availability.
Dialing modes
Choose progressive, predictive, power, press-1 / IVR or manual dialing for each campaign.
Voicemail drop
Leave a pre-recorded message when a call reaches voicemail.
Preview dialing
See the next record before the call starts, then dial it when you are ready.
Answering-machine detection
Tune it for each campaign. The outcome lands on the call record.
Dispositions, callbacks and do-not-call
Outcomes, callbacks and do-not-call entries stay on the campaign record.
Number pools
Bind a pool to a campaign, market or team, with rotation, per-number limits and warm-up.
Blended inbound and outbound
Take inbound calls on the same numbers your campaigns present.
Abandon-rate limit
Set a maximum abandon rate for each campaign.
Calling windows by time zone
Set calling windows by time zone so each market is called at its local hours.
Use the dialer in line with the laws of the countries you call and our Acceptable Use Policy.
One request covers your numbers and the included tools.
Prices and terms available on request.