Code of Discretion
Five principles. One standard.
This door opens by invitation. Before onboarding, every client accepts the Code of Discretion. Every client here was vouched for by another.
The five principles
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Clean numbers
No spoofing and no borrowed caller IDs. Every call goes out on a number that is really yours. We expect clients to respect number reputation and protect it for everyone who shares the network.
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Lawful calling with consent
Follow the local rules wherever you call: permitted calling hours, opt-outs honoured at once, and recording consent obtained where the law requires it. Discretion never means cutting corners.
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Confidentiality
What happens in the network stays in it. Calls are encrypted by default, and you do not share, scrape or expose what you learn about other clients or their traffic.
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Respect for the network
No abuse of the platform or of the people on the other end of the line. Honour the acceptable use policy in full; it is the practical rulebook behind this principle. Read the acceptable use policy.
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Responsibility for those you invite
When you invite another company, your standing vouches for theirs. You are their guarantor: choose carefully, because their conduct reflects on you.
Sealed before the first call.
Invitations are numbered, single-use, expire after 14 days and are bound to your company email domain. Accepting the Code is the last step before onboarding begins. We never disclose who works with us. That's the point.
How invitations work Trust and security Acceptable use policy