Number porting
Bring your existing numbers with you.
Move the numbers your team already uses to OmertaCall. Your callers dial the same numbers, with two-way calling and number reputation monitoring from day one.
Prices and terms available on request.
How porting works
How a port works.
Porting rules differ by country, so we confirm eligibility for each number before anything changes.
Tell us your numbers and carrier
Send us the numbers you want to bring and the carrier they are with today.
We confirm eligibility
We check each number against the porting rules of its country and tell you what is possible.
You sign the authorisation
You sign the porting authorisation and provide the documents your country requires.
We agree a port date
We agree the port date with your current carrier, so you know when the switch happens.
Your numbers go live
Your numbers go live on OmertaCall with two-way calling and number reputation monitoring from day one.
What to prepare
Three things to have ready.
Country-specific documents are confirmed during onboarding, so you know exactly what your country requires.
Latest invoice
The latest invoice from your current carrier, showing the numbers and the account.
Account holder details
The name and details of the account holder with your current carrier.
Authorisation letter
A signed letter that authorises the port of your numbers to OmertaCall.
Keep your numbers live: do not cancel the numbers or the account with your current carrier until the port completes.
Markets
Where you can port numbers.
Germany and Australia are two of the markets we port numbers in. Eligibility is confirmed per country.
Germany
German numbers can be ported to OmertaCall.
Australia
Australian numbers can be ported to OmertaCall.
FAQ
Porting questions.
The short answers before you start a port.
Can I keep the numbers my team uses today?
Yes. Porting moves the numbers you already hold to OmertaCall, so your callers dial the same numbers as before.
Do my numbers stay live during the port?
Keep your numbers live with your current carrier until the port completes. Do not cancel the numbers or the account before the port date.
What documents does a port need?
The latest invoice from your current carrier, the account holder details and a signed authorisation letter. Country-specific documents are confirmed during onboarding.
Which markets can I port numbers from?
Eligibility depends on the country of each number, and we confirm it before you sign. Germany and Australia are two of the markets we port numbers in.
Bring your numbers to OmertaCall.
Tell us which numbers you want to bring and who your current carrier is.